A new Medicare program uses AI to evaluate prior authorization requests. New records obtained by EFF show that this program has resulted in widespread delays and denials of care, operational chaos, and reports of patients waiting in pain. https://www.eff.org/deeplinks/2026/09/new-records-reveal-problems-medicares-ai-prior-authorization-experiment
A new Medicare program uses AI to evaluate prior authorization requests. New…
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New Records Reveal Problems with Medicare’s AI Prior Authorization Experiment
EFF sued the government for information a new Medicare program that uses AI to evaluate prior authorization requests for certain medical services. Today, we’re releasing approximately 1,000 pages of records obtained through this litigation. The records show that the program has resulted in widespread delays and denials of care, operational chaos, and reports of patient harm.
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