Baidu’s robotaxis froze in traffic creating chaos…

@verge From the original Wired article:
"I tried every way I could think of to call for help using the options the app showed, but the phone line wouldn’t go through, and when I pressed the SOS button it told me it was unavailable."

That's how you build confidence with your customers. Pretty sure the passengers will refrain from using robotaxis in the near future. It's one thing a malfunction happens but it's another that the SOS/help features are not working in case you actually need it.