The more advanced your automated systems are, the more critical - and flawed - the human element becomes.
In this #InfoQ video, J. Paul Reed breaks down the "Ironies of Automation" - and how modern AI creates dangerous new traps for software operators (i.e., you), especially during high-consequence, high-tempo situations (aka incidents).
📺 Watch now: https://bit.ly/4uqOD6j
📄 #transcript included
J. Paul Reed discusses the "ironies of automation" - a 40 years-old concept now amplified by AI. He explains how advanced systems often make the human operator more crucial, not less, while simultaneously degrading the skills needed to intervene. Sharing real-world stories of "AI-fueled" incidents, he shares why over-reliance on AI can double recovery times and how to maintain resilience.
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